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Complaints

If any mistake has been made by OMDF, we wants to rectify them quickly. Any person who feels they have not been treated properly by OMDF can present a complaint by email or letter. After submitting a complaint, you will be contacted within 10 working days and will be informed of the progress. Complaints must contain:

01

The name and contact details of the person making the complaint.

02

A description of what did wrong

in as much detail as you can

All complaints are considered confidential and we will try to find a mutual agreement to resolve the issues.

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